Frequently asked questions
Fees, coins, security, and how getting paid in crypto with Brionic Payments actually works.
What is Brionic Payments?
Brionic Payments is a hosted platform for billing customers in crypto. Create an invoice or a payment link, your customer pays in XRP, XLM, USDC, or RLUSD, and the payment is spotted on-chain and matched to the right invoice for you.
How much does it cost?
A flat monthly subscription rather than a percentage of your sales, so you keep 100% of every payment. Plans start at $1/month with Starter, which also verifies your account, and scale by how many transactions you process: Silver $49, Gold $99, Diamond $199. There is no setup fee and no card-style 3% surcharge. Subscriptions are billed monthly and paid on-chain.
What happens if I don't renew my plan on time?
We email renewal reminders 3, 2, and 1 day before your plan expires, and again on the day it lapses. If it does expire the account is paused: you can't send new invoices or create new charges until you renew. Nothing is deleted. Your drafts, recurring schedules, customers, and history are all kept, and they pick up again the moment you renew from the Billing page. Your money is never held either way, because payments settle straight to your own wallet.
Which cryptocurrencies can I invoice in?
XRP (on the XRP Ledger), XLM (on Stellar), and two USD stablecoins, USDC (on Stellar) and RLUSD / Ripple USD (on the XRP Ledger). Invoices are denominated directly in the crypto amount, with a scan-to-pay QR code for any compatible wallet.
Do my customers need an account to pay?
No. Each invoice has a hosted pay page with a QR code, address, and the exact amount. Customers pay from any wallet, no sign-up required.
How are payments matched to invoices automatically?
Each invoice gets its own XRP destination tag or Stellar memo id. A background watcher reads both networks, matches an incoming payment to the invoice that tag or memo belongs to, marks it paid, and sends a receipt.
How secure is it, and how is my data handled?
Sign-in is passwordless, with passkeys or one-time email links, so there is no password to phish or leak. We collect only the data needed to send invoices and run no third-party trackers. Every webhook is signed, API keys are stored as hashes, and everything is served over TLS.
Is it really passwordless?
Yes. You sign in with a passkey (Face ID, fingerprint, or PIN) or a one-time email sign-in link. There are no passwords to phish, reuse, or leak.
Can I send recurring or scheduled invoices?
Yes. Set up recurring schedules (weekly, monthly, yearly) that generate and send invoices automatically, or schedule a one-off invoice to send on a future date.
Do you have a developer API and webhooks?
Yes. A clean REST API lets you create charges, invoices, and customers. HMAC-signed webhooks notify your systems the instant an invoice is paid. There are also ready-made WooCommerce and Shopify integrations. See the developer docs for details.
Can I import my customers from Square?
Yes. If you already sell with Square, connect it under Integrations and sync your Square customer directory into Brionic Payments in one click (matched by email). It is read-only, nothing in Square is changed, so you can start invoicing your existing customers in crypto right away.
Do I need to install anything?
No. Brionic Payments is a hosted service you use in your browser. There is nothing to install, host, or maintain.
How do I get support?
Reach our team anytime through the support form or by emailing [email protected]. We are happy to help with billing, technical, security, or privacy questions.
Where is Brionic Payments available?
Worldwide. Payments settle on public blockchains, the XRP Ledger and Stellar, so you can invoice a customer in any country at any hour. There are no regional restrictions and no banking hours to wait for.
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